Frequently Asked Questions About Working With xmpl
Straight answers about pricing, process, scope, and what to expect.
Pricing
How much does a website cost?
Every project is different, and we price based on scope — not a one-size-fits-all rate card. Book a discovery call and we'll give you a clear, fixed quote. We scope to your budget, not the other way around.
How much does a web app or mobile app cost?
Web apps and mobile apps vary by complexity and features. We provide a detailed fixed quote after our discovery call so you know exactly what to expect — no hourly billing, no surprises.
Do you require a deposit?
Yes, we ask for 50% upfront to begin work, with the remaining 50% due at launch. For larger projects, we can split payments across milestones. No ongoing retainers or hidden fees.
Process
How long does a typical project take?
Most websites ship in 2 to 4 weeks. Web apps and mobile apps typically take 4 to 8 weeks depending on scope. We give you a clear timeline during our discovery call and stick to it.
What does the discovery call look like?
It is a free 30-minute video call where we learn about your business, your goals, your audience, and your budget. We will ask questions, share initial ideas, and determine if we are a good fit. No sales pitch, no pressure.
How involved do I need to be during the project?
We keep it lightweight. Expect a kickoff meeting, weekly check-ins of about 15 to 30 minutes, and a review session before launch. You will have a live preview link so you can check progress anytime.
Scope
Can I start with a website and add a web app later?
Absolutely. Many clients start with a marketing website and come back for a web app or mobile app when they are ready. We design with that future in mind so the transition is smooth.
Do you handle design, or do I need to bring my own?
We handle everything: UX wireframes, visual design, and development. If you have existing brand guidelines or a design system, we work with those. If not, we create something from scratch.
Can you integrate with tools I already use?
Yes. We regularly integrate with payment processors (Stripe), email platforms (Mailchimp, ConvertKit), CRMs (HubSpot), analytics tools, and more. If it has an API, we can connect it.
Quality and Trust
Do I own the code when the project is done?
Yes. You own 100% of the source code, designs, and assets. We hand over everything and help you get set up with hosting. You are never locked into working with us.
What if I am not happy with the result?
We build in review checkpoints throughout the project specifically to prevent this. You see designs before we code and get weekly previews during development. If something is not right, we fix it before launch.
Do you provide support after launch?
Every project includes 30 days of free post-launch support for bug fixes and minor adjustments. After that, we offer affordable optional maintenance plans for updates, monitoring, and minor enhancements.
Still Have Questions?
Book a free discovery call and we will answer anything that is on your mind. No commitment required.
Book a Free Call